Unplug the device from the power outlet, wait 30 seconds, and plug the device back in.
Ensure that you have more programs authorized for use than you are currently receiving. If you are unsure, or would like to add more programs, please contact Mood Client Support.
On your device, press ENTER to access the Select Zone menu – the current zone name is displayed. Select a zone using UP or DOWN. Press ENTER to confirm zone selection. The name of the current program is displayed. Browse through your available programs using UP or DOWN. Press ENTER to confirm your selection.
Verify that:
For additional troubleshooting, contact Mood Client Support.
Verify the video output type correctly matches the video cables being used (ex, if you have an HDMI cable, make sure the device is set for that).
Verify the resolution is set appropriately for your display.
Ensure that the TV monitor is set to the correct input.
If you have a Visual-equipped ProFusion device, ensure that you are not using the audio signal from the HDMI cable. Audio should always be played using the RCA output.
Verify that the audio cables are connected correctly for your zone settings. Contact Mood Client Support for assistance.
Reboot the device using the following steps:
アンプ、スピーカーケーブル、RCAケーブル、オーディオジャックのいずれか不良の可能性あり。接触不良やケーブル抜けが無いか、またアンプの設定に問題ないか確認の上、解決しない場合はサービスコールへ