Eject the disc and ensure it is free of scratches, smudges and fingerprints.

Verify that it has been properly inserted into the DVD-ROM tray.

Confirm that the device ID printed on the CD label matches the device ID on your device.

These are your update discs, which you will receive monthly. It is critical that you perform these updates every month to prevent your SD card from expiring.

Each DVD will take 15-20 minutes to load, so we recommend loading DVDs before or after store hours to prevent an extended period without music.

To install updates, open the DVD drawer by pushing the button on the front of the external DVD drive and insert DVD 1. Make sure you insert the DVDs in the order they are labeled – doing otherwise will result in error messages. After inserting DVD 1, you will see “CONTENT UPDATE” on the display. When prompted, remove DVD 1 and insert DVD 2. Continue until all DVDs have been downloaded. After the final disc is complete, the display will show “CONTENT UPDATE COMPLETE: OK.” Press Enter to return to normal operation.