解決方法
- Verify that your network equipment (router, switch, modem) are plugged in and powered on.
- Verify that your WiFi network is active in the Mood WiFi Dashboard:
- After logging into the Dashboard, click Devices from the nav menu.
- Click on the name of the affected device.
- Verify that the “Public network enabled” setting is turned ON.
- Attempt to search for the WiFi network name (SSID) using an Internet-ready device (phone/tablet/computer).
- Verify that the affected device has its WiFi connection enabled.
- If customers are still unable to connect to your WiFi network, contact Mood Customer Support for assistance.
まだ解決していませんか?
解決できなかった場合やその他のお問い合わせについては、以下のサービスコールセンターまでお電話ください。
サービスコールセンター: 東洋メディアリンクス株式会社
TEL: 03-3664-1390