Mood WiFi Social

My customers cannot connect to our WiFi network

解決方法

  • Verify that your network equipment (router, switch, modem) are plugged in and powered on.
  • Verify that your WiFi network is active in the Mood WiFi Dashboard:
    • After logging into the Dashboard, click Devices from the nav menu.
    • Click on the name of the affected device.
    • Verify that the “Public network enabled” setting is turned ON.
  • Attempt to search for the WiFi network name (SSID) using an Internet-ready device (phone/tablet/computer).
  • Verify that the affected device has its WiFi connection enabled.
  • If customers are still unable to connect to your WiFi network, contact Mood Customer Support for assistance.

まだ解決していませんか?

解決できなかった場合やその他のお問い合わせについては、以下のサービスコールセンターまでお電話ください。

サービスコールセンター: 東洋メディアリンクス株式会社
TEL: 03-3664-1390