Harmony

解決方法

Your Mood Harmony device has 3 front-facing LED lights that provide helpful information. Use this guide to understand what the lights mean.

POWER LIGHT

LIGHT STATUS	MEANING	RESOLUTION
Off	No Power to the Device	Check that the device is plugged in to a working power outlet
Solid Green	Device is Powered On
Solid Red	Device is Asleep	Use the remote control to turn device on or power cycle the device
Green / Red Slow Pulse	Device is booting up – can take up to 2 minutes	If continues for more than 2 minutes, power cycle the device
Green / Red Fast Pulse	Receiving commands from the remote control

NETWORK LIGHT

LIGHT STATUS	MEANING	RESOLUTION
Off	No network connection	Check network cable or WiFi settings
Solid Green	Device is connected to the internet and communicating with Mood services
Solid Orange	Device is connected to the internet but not communicating with Mood services	Contact your network administrator
Green / Orange Slow Pulse	Device is in hotspot mode. Setup using the Harmony Setup App on your mobile device.	Hotspot stays active for 10 minutes
Green / Orange Fast Pulse	Device is connected to the network but not connecting to the internet	Contact your network administrator
Orange Slow Blink	WiFi not connected to the network	Use the Harmony Setup Mobile App to connect the player to the network

PLAYBACK LIGHT

LIGHT STATUS	MEANING	RESOLUTION
Solid Green	Music is playing
Solid Red	Playback hasn’t started	Power cycle the media player if playback doesn’t start after 2 minutes
Green / Orange Fast Pulse	Volume is muted or player is set to 0	Use the remote control to adjust volume
Green / Orange Slow Pulse	Playing scheduled silence or no music programmed or outside opening hours and playback mode is set to “Screensaver” or “Off”	Adjust player settings, scheduling, or change program using the remote control
Red / Orange Fast Pulse	External storage (micro SD) is damaged	Check / replace micro SD
Red / Orange Slow Pulse	External storage (micro SD) is missing/unplugged	Check / replace micro SD