Verify that the router’s power supply is properly connected to a working wall outlet or surge protector and to the A/C input port on the router.
Verify that an Ethernet (CAT5) cable is securely connected to the appropriate input port on the router; verify that the other end of the Ethernet cable is securely connected to the appropriate port on your Internet modem or network switch (if present).
Observe any illuminated, blinking, or exhausted indicator lights on the router and consult the router’s user guide or manual to determine if a network conflict or issue is present.
If your network equipment still fails to connect to the Internet, please contact your Internet Service Provider or router manufacturer for assistance.
Verify that the router’s power supply is securely connected to the A/C power input port on the back of your router.
Verify that the router’s power supply is securely connected to a working power outlet or surge protector.
Observe any indicator lights on the router to confirm if it is receiving power.
If your router was provided by Mood, please contact Mood Client Support for assistance. Otherwise, please contact your Internet Service Provider or router manufacturer for assistance.
