Category Archives: Mood WiFi

My router will not connect to the Internet

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  • Verify that the router’s power supply is properly connected to a working wall outlet or surge protector and to the A/C input port on the router.
  • Verify that an Ethernet (CAT5) cable is securely connected to the appropriate input port on the router; verify that the other end of the Ethernet cable is securely connected to the appropriate port on your Internet modem or network switch (if present).
  • Observe any illuminated, blinking, or exhausted indicator lights on the router and consult the router’s user guide or manual to determine if a network conflict or issue is present.
  • If your network equipment still fails to connect to the Internet, please contact your Internet Service Provider or router manufacturer for assistance.