Category Archives: 10footwave

電源は点いているが映像が流れない

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プレーヤーの再起動を以下の方法で行う：

  1. プレーヤー側面のPOWERボタンを長押ししてOFF
  2. プレーヤー側面の電源ケーブルを外し、30秒ほど置く
  3. 電源ケーブルを差し直すと、自動的に電源が点く。点かない場合は再び電源ボタンを押してON
  4. 映像が流れるか確認

解決しない場合は、次に以下の点を確認する：

  1. HDMIケーブルがプレーヤーからTVやモニター、または延長器の正しいインプット・チャンネルへ、緩みのない状態で正しく繋がっているか
  2. TVやモニターの電源は点いているか　点いている場合は再起動を行う
  3. TVやモニターの入力切替をしても変わらないか

解決しない場合はサービスコールへ

What video and image formats are accepted?

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This article explains the specifications for image & video files for most 10FootWave products.

Images

Images supported by our device should be JPEG or PNG file format, typically 1280×720 for standard widescreen images.

Videos

While the Media Player Device can play a very wide range of video formats, web preview requires an H.264 video in either MOV, MP4 or M4V container.

Note that web preview also requires that the file be enabled for progressive download. The tool you use to encode/convert your video may describe this as “Save for web”, “Enable streaming” or some other term.

Most videos are 16×9 (Wide screen), but standard 4:3 video files will also work (Standard format). Your system will play videos of almost any size up to 1280×720. Video files should not be smaller than 853×480 (wide screen) or 640×480 (standard). There is no set bit rate, and bit rates will also vary widely by the codec used, but typically a higher bit rate yields a higher quality video.

We typically encode video at 2Mbps and the maximum bit rate for full 720p video (1280×720) is 6 Mbps (~6000 Kbps).

Container Formats
MP4 (.mp4, .m4v) MPEG-2, MPEG-4, H.264, others
MOV (.mov) MPEG-2, MPEG-4, H.264, DivX, XviD, M-JPEG, others