Encompass MV

解決方法

Check the display on the device to see if an Artist and Song Title are displayed.

If the display does show Artist and Song Title, your device is working properly. Verify that:

• Your amplifier is plugged in and turned on
• The audio cable between the device and amplifier is plugged in correctly
• The volume on the amplifier is turned up sufficiently, as are any wall-mounted volume controls
• The volume on the device is turned up sufficiently – Press ENTER, then use the Up and Down arrows to locate the Volume option. Press ENTER again, then use the Up and Down arrows to adjust the device volume. Press ENTER once more to save.

If the display is blank:

• Check the power to the device. Verify that the power cord is plugged into the wall and the back of the device and that the outlet is a working power outlet.

If the display shows “PLEASE INSERT FLASH CARD”:
• Verify that the SD card is inserted. Your device cannot function without an SD card inserted. If it is present, remove and re-insert it.

If the display shows “NO CURRENT PLAY SCHEDULE”:
• Ensure you have a music program scheduled for that time through the Encompass MV Control Site.
• Ensure the Ethernet connection is secure and the connection lights above the Ethernet port on the device are lit.
• Verify that the date and time are set correctly on the device – Press ENTER, then use the Up and Down arrows to locate the Date and Time option. Press and hold both arrow buttons until the Date and Time values begin to flash. Then release the buttons and use the appropriate arrow to make changes. Press ENTER once more to save.
• If Mood has not received payment for the programming, your device may have been muted. Please contact Mood Client Support for assistance.